What Is WSIB Physiotherapy?
The Workplace Safety and Insurance Board (WSIB) is Ontario's workplace injury insurance program. If you're injured on the job and have an approved WSIB claim, you're entitled to funded physiotherapy treatment — and C.S. Physiotherapy & Wellness Centre is an approved provider.
We bill WSIB directly. That means no out-of-pocket costs for eligible treatment, no complicated reimbursement forms, and no delays getting started. Our role is straightforward: assess your injury thoroughly, design the most effective rehabilitation plan, and work with you — and your employer — toward a safe return to work.
Common Workplace Injuries We Treat
Workplace injuries take many forms. Whether your injury was sudden — a fall, a lifting accident, a collision — or developed gradually through repetitive tasks, we have the experience to help.
- Back and neck strains from heavy lifting or awkward postures
- Shoulder injuries including rotator cuff tears and impingement
- Knee and ankle injuries from slips, trips, and falls
- Repetitive strain injuries (RSI) — carpal tunnel, tennis elbow, tendinopathies
- Fractures and post-surgical recovery following workplace trauma
- Soft tissue injuries and contusions
- Concussion from workplace incidents
Our Approach to Return-to-Work Rehabilitation
We understand that the goal isn't just to feel better — it's to get back to your job safely, without re-injury. Our physiotherapists take the time to understand the physical demands of your work and build a rehabilitation plan that specifically prepares you for those demands.
This often involves progressive functional exercises that mirror the movements your job requires, alongside manual therapy to address pain and mobility. We communicate with WSIB case managers as needed and keep clear records throughout your recovery.
How to get started: Report your injury to your employer, file your WSIB claim, and call us once your claim number is issued. We'll handle everything from there — including direct billing to WSIB so your treatment costs nothing out of pocket.
Why Early Treatment Matters
The research is clear: workers who begin physiotherapy promptly after a workplace injury recover faster, return to work sooner, and are less likely to develop chronic pain than those who rest and wait. Waiting for pain to resolve on its own is rarely the right approach for a musculoskeletal injury.
Early treatment also reduces the risk of compensation — where surrounding muscles and joints take over load from an injured area and create secondary problems down the line.
Frequently Asked Questions
Does C.S. Physiotherapy accept WSIB?
Yes. We are a WSIB-approved provider and bill directly to WSIB for approved treatment. You do not pay out of pocket for eligible sessions.
How do I get started after a workplace injury?
Report your injury to your employer and file a WSIB claim. Once your claim number is issued, call us to book. We'll take it from there.
What if WSIB denies my claim?
If your WSIB claim is denied or under appeal, you can still access physiotherapy through your private extended health benefits, or pay privately. We're happy to discuss your options.
Can I see a physiotherapist while still off work?
Absolutely — in fact, that's the best time to start. Beginning rehabilitation while you're still off work means you can focus on recovery and build the strength needed to return safely.
Serving Kingston and the Surrounding Region
Our clinic is located at 1479 John Counter Boulevard, Unit 201 in Kingston, Ontario. We serve workers from Kingston, Napanee, Gananoque, Odessa, and the surrounding communities. Call 613-384-2664 to book.